Great product, helps with productivity
October 10, 2013

Great product, helps with productivity

Hemant Panchal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction

  • Call quality is great.
  • Easy to use and place calls with and conference calls are a breeze with the phone.
  • Allows me to work virtually but still be able to use my work phone so I can receive and place calls as if I'm in the office.
  • I'm able to transfer calls and make conference calls virtually without having to be in the office.
  • I can retrieve my messages through the shortel website without having my phone with me.
  • The software that runs the adapter that connects your computer to the phone doesn't always work. When it works, it's great because it reduces dialing time tremendously. You get used to it quickly but often, when it's not working, it hinders you a lot since you're used to having the functionality.
  • The phone that comes with the product is a bit bulky and awkward to lug around when moving from location to location. I wish it were a bit smaller or more compact.
  • 25% increase in productivity when placing calls since in can now use the auto-dialling feature
Great product, easy to use and makes working enjoyable.
A must have for any business