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Excellent document signing product at a reasonable price
February 18, 2022

Excellent document signing product at a reasonable price

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SignNow

I use SignNow to quickly send documents to other parties in legal matters for signatures. After all, documents are agreed to, I load them into SignNow and invite the other parties to sign. I primarily use it for signatures. I recognize that there may be used to filling it out on templates. I am looking into whether this makes sense.
  • Adding the signature fields is very easy.
  • Document upload is flawless.
  • I like their ability to easily download a document with its signing history.
  • Their tiered pricing is kind of silly. I hate that I need to pay for a higher tier to group several documents together to send at one time. This should be a basic feature. I shouldn’t have to spam other people with separate emails for each document.
  • SignNow offers a 7-day trial that allows for use of all features. I used this trial to send documents as a “document group.” Per my previous point document groups are at a higher tier and the groups that were previously created cannot be moved, archived, or deleted when the trial period ended. Not a gigantic problem, but one that is annoying nevertheless.
  • SignNow has an option to require the drawing of a signature. This requires that one contact customer service have it turned on. Seems like this should be a user option. I will note that customer service did respond very quickly to make the change.
  • One of my competitors had Docusign and I wanted to find something with similar functionality at a more reasonable price point as I wasn’t going to use it a ton.
  • SignNow has improved the turn around time to sign agreed to docs.
  • SignNow has been very useful with concerns about COVID preventing people from getting it.

Do you think airSlate SignNow delivers good value for the price?

Yes

Are you happy with airSlate SignNow's feature set?

Yes

Did airSlate SignNow live up to sales and marketing promises?

Yes

Did implementation of airSlate SignNow go as expected?

Yes

Would you buy airSlate SignNow again?

Yes

Signing documents on the fly is very seamless. The price is very VERY good compared to many of its competitors. While I do think that the grouping of documents should be in the basic tier, it isn’t fatal to my usage. I have not taken advantage of the “forms” functionality yet, but this may also be useful.