Sitecore is the most powerful highly customizable CMS
January 27, 2025

Sitecore is the most powerful highly customizable CMS

Zaheer Tariq | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Sitecore XM (classic)

Modules Used

  • Personalize
  • Sitecore Send
  • XP

Overall Satisfaction with Sitecore Digital Experience Platform

Sitecore is our enterprise CMS that we use to manage content on our Website. We have custom ecommerce integration in our Sitecore Headless implementation. The advance customization offered by Sitecore have enabled us to customize it as per our business needs and the headless capabilities have enabled us to use best of breed tools and technology to build our Frontend and host it on the platform of our choosing.

Pros

  • The out of the box headless capability have enabled us to serve content to other internal applications using Experience Edge and GraphQL.
  • Never limited to do any kind of customizations to the platform, we integrated our custom ecommerce into the CMS
  • Out of the box Multilingual support combined with versioning and workflows makes it an ideal tool for content authoring and management
  • Analytics, Marketing automation and delivering personalized content to your users makes it the most power CMS out there.

Cons

  • Experience Editor is a little old fashioned and sometimes slow to use.
  • Bulk operations in the Content Editor
  • Sitecore serialization is should be part of the Content Editor to provide visual reference for items which are serialized and will be overwritten by future deployments similar to what Unicorn does so well
  • Headless capabilities have enabled us to use our favorite frontend framework for rapid development and faster feature rollouts.
  • Our team's productivity have improved significantly and we have no hassle to deploy new features.
  • We are able to extend the feature set as per our own needs which gives us great flexibility and competitive advantage.
Sitecore is an excellent platform to build pages based on pre-defined templates or starting from scratch and building a fully customized pages using the component library you have. It is also exceptional for working with multiple sites and sharing content and assets like images and files. Advanced workflows and security enables developers and users to define permissions at field level with zero code.
I have user many Digital Experience Platforms specifically Content Management Systems and found the Sitecore is by far the most advanced platform which can perform and evolve to your business needs.
Its is simply by far the most advanced system. Using other CMS you will soon be blocked with advanced customizations specially to their back office but Sitecore enables you to do whatever you want and hook into the pipelines and embed your own code/business logic.

Do you think Sitecore Digital Experience Platform delivers good value for the price?

Yes

Are you happy with Sitecore Digital Experience Platform's feature set?

Yes

Did Sitecore Digital Experience Platform live up to sales and marketing promises?

Yes

Did implementation of Sitecore Digital Experience Platform go as expected?

Yes

Would you buy Sitecore Digital Experience Platform again?

Yes

Sitecore is built for enterprise and works best in complicated situations where you need advanced content management capabilities with multilingual support and integration/customizations with other internal/external systems as per your business needs. If you are just planning to build a few simple content pages in a single language then it's like bringing a tank to a gunfight.

Sitecore Digital Experience Platform Feature Ratings

9.0
Campaign management
8
Cloud enablement
10
Content aggregation
8
Content classification
8
Multi-channel content personalization
9
Customer data analytics
8
DXP Third-Party Integrations
10
Multi-website management
10
Digital asset management
9
Editorial workflows and task management
10
9.0
WYSIWYG editor
9
Code quality / cleanliness
10
Admin section
10
Page templates
10
Library of website themes
5
Mobile optimization / responsive design
10
Publishing workflow
10
Form generator
8
8.4
Content taxonomy
10
SEO support
10
Bulk management
5
Availability / breadth of extensions
10
Community / comment management
7
8.0
Multi-channel customer feedback collection
8
Product usage analytics
8
Customer experience dashboard
8
Customer journey mapping
8
AI-powered recommendations
8
Website A/B testing
8
8.0
Conversion tracking
7
Test reporting
8
Funnel Analysis
9
User Segmentation
8
10.0
API
10
Internationalization / multi-language
10
10.0
Role-based user permissions
10

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