Skilljar is a phenomenal product to help scale software companies
November 16, 2021
Skilljar is a phenomenal product to help scale software companies
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Skilljar
We use Skilljar as the vehicle to train our customers, personally and at scale. It is our “home base” to allow our customers to self-service with our products. In addition to this, we use Skilljar to onboard and train our new hires. It acts as the central source of truth for product competency for all our internal employees. Skilljar has enabled us to transition to a “high tech touch” model; to service our lower dollar accounts without much human intervention. The biggest problem it solves for us is to drive product adoption amongst our various products.
Pros
- Design
- Customer Service / Support
- Flexibility in the Product
- Integrations
- Ease of use
Cons
- Analytics
- Gamification
- Predictable retention improvement (30+%)
- Gross Margin Improvement (33%)
- Product Adoption
- BD Ramp Time (50+% time)
Skilljar is absolutely the best product on the market. But they are beyond just a software vendor. They are truly partners and care about our success as much as we do. They are the best in breed, actively listen to their customers, and I am truly grateful to be a partner of theirs.
Do you think Skilljar by Gainsight delivers good value for the price?
Yes
Are you happy with Skilljar by Gainsight's feature set?
Yes
Did Skilljar by Gainsight live up to sales and marketing promises?
Yes
Did implementation of Skilljar by Gainsight go as expected?
Yes
Would you buy Skilljar by Gainsight again?
Yes
Comments
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