Skilljar is a phenomenal product to help scale software companies
November 16, 2021

Skilljar is a phenomenal product to help scale software companies

Brandon Carroll | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar

We use Skilljar as the vehicle to train our customers, personally and at scale. It is our “home base” to allow our customers to self-service with our products. In addition to this, we use Skilljar to onboard and train our new hires. It acts as the central source of truth for product competency for all our internal employees. Skilljar has enabled us to transition to a “high tech touch” model; to service our lower dollar accounts without much human intervention. The biggest problem it solves for us is to drive product adoption amongst our various products.
  • Design
  • Customer Service / Support
  • Flexibility in the Product
  • Integrations
  • Ease of use
  • Analytics
  • Gamification
  • Predictable retention improvement (30+%)
  • Gross Margin Improvement (33%)
  • Product Adoption
  • BD Ramp Time (50+% time)
Skilljar is absolutely the best product on the market. But they are beyond just a software vendor. They are truly partners and care about our success as much as we do. They are the best in breed, actively listen to their customers, and I am truly grateful to be a partner of theirs.

Do you think Skilljar’s Customer Education LMS Platform delivers good value for the price?

Yes

Are you happy with Skilljar’s Customer Education LMS Platform's feature set?

Yes

Did Skilljar’s Customer Education LMS Platform live up to sales and marketing promises?

Yes

Did implementation of Skilljar’s Customer Education LMS Platform go as expected?

Yes

Would you buy Skilljar’s Customer Education LMS Platform again?

Yes

Skilljar is great if you are looking for a customer education platform; to train various use cases and client types. It is particularly suited for multiple product instances or complex implantations. Skilljar makes it easy to break down how to use a product into digestible chunks. It may be less appropriate for formalized learning (Universities), but it is great for less formalized learning (Certifications).

Skilljar’s Customer Education LMS Platform Feature Ratings

Course authoring
10
Course catalog or library
10
Player/Portal
10
Mobile friendly
9
Progress tracking & certifications
10
Assignments
10
Compliance management
10
Learning administration
10
Learning reporting & analytics
10
Social learning
10