Slack is the Standard
September 07, 2018

Slack is the Standard

Paul Jordan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

It is used across the whole org as well as within each dept separately. Huge help with the ability to have archives of shared knowledge that may fall through the cracks when employees leave or transition to new roles. In addition, it streamlines collaboration that is transactional in nature, saving time to do more important work. The emojis are surprisingly helpful with reporting.
  • Ease of communication.
  • Seamless experience across devices.
  • Enjoyable to use.
  • The search function could be improved for scope.
  • Can get hectic.
  • Would like ability to control privacy of messages more fully.
  • Can be distracting.
  • Not always used for work.
  • Too easy to use, makes it easy for people to seem like they're working but are actually talking with friends.
When collaborating with peers in different offices, floors, countries it provides a seamless experience that nurtures collaboration. It is very helpful in bucketing internal issues in different rooms and then segmenting a response based on those.

Slack Feature Ratings

Task Management
8
Gantt Charts
Not Rated
Scheduling
6
Workflow Automation
Not Rated
Mobile Access
9
Search
3
Visual planning tools
Not Rated
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
10
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
3
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
5
Audio files
5
Document collaboration
5
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
6
Device sync
5