The best tool to study the behavior of customers
September 18, 2018

The best tool to study the behavior of customers

Juan Trenado Tello | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

Smartlook has helped us to see what are the errors of our website and study the behavior of our customers at the end of the purchase, for us it is very important to optimize the sales funnel and know the reason for the abandoned baskets.
  • Check errors on our website.
  • Know what our customers buy.
  • The good experience of the tool panel.
  • Some app locks on pages because of security issues.
  • I have been able to optimize my advertising campaigns BY knowing how customers interact.
So far there is no other platform like this that has everything integrated into the same site from heatmaps, real-time recordings and question forms to the customer to know what they think...
For anyone who wants to optimize their online store and see how their customers ineract with the products of the web, it is a very easy to use tool that collects a lot of data from the web.