Get smarter with Smartlook
November 16, 2019
Get smarter with Smartlook
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartlook
Smartlook is used by our marketing department and website developers. Thanks to Smartlook, we get important data that help us make our website more user-friendly for potential adopters of our animals. Also, fundraising strategy has become more efficient. Furthermore, we use the data to increase the sales in our online charity shop.
- Heatmaps help you better understand how end-users use your website. Thanks to the data provided by Smartlook, you can adjust your website and make it more user-friendly.
- Smartlook has fantastic funnels which help you analyse your data and understand them.
- Records. You can just sit back and watch how the end-user used your website, where exactly they clicked etc.
- In general, we are VERY HAPPY with Smartlook. It has everything a beginner needs.
- Could use a mobile application perhaps?
- We found out that people look for functions on our websites that we have not put there. e.g. they wanted to enlarge a photo and that was not possible.
- We found out that pepole are a bit disoriented in our e-shop cart, that was why our sales were low. After adjusting the cart our sales went up by 3%.
- We found out what categories our clients were looking for in our e-shop. We realized some categories were missing.
Smartlook has records and heatmaps, which GA does not. Smartlook is easier to use.
Do you think Smartlook delivers good value for the price?
Yes
Are you happy with Smartlook's feature set?
Yes
Did Smartlook live up to sales and marketing promises?
Yes
Did implementation of Smartlook go as expected?
Yes
Would you buy Smartlook again?
Yes