A valuable resource for digital marketers
November 13, 2019
A valuable resource for digital marketers
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartlook
It's being used to track and evaluate user behavior on a website. The hope is to collect and analyze the data to see where the gaps, trouble spots and positives are on the website in order to help fulfill marketing and agency goals. It is being used by one person and then presented to a team.
- Recordings are very thorough.
- Heat maps are especially useful.
- The scrolling overview is useful.
- Funnels were a little difficult to understand.
- Events were OK.
Hotjar. It worked similarly, but provided a bit more in-depth reporting. However, I liked the simplicity of Smartlook. It gives the need to know the information. Diving too much deeper into the analysis can make things difficult to understand and make it too complex.
Do you think Smartlook delivers good value for the price?
Yes
Are you happy with Smartlook's feature set?
Yes
Did Smartlook live up to sales and marketing promises?
Yes
Did implementation of Smartlook go as expected?
Yes
Would you buy Smartlook again?
Yes