Overall Satisfaction with Smartlook
It is used only in our department. I am the only person who works with Samrtlook in our company. We have started a new project with a new website and we need to know how people interact with it. So far I am satisfied and I am willing to use it in the future.
- Heatmaps - so far I have not created one but I worked with them before.
- Recording of a customers' website journey.
- I can not see any.
- We are still on the very beginning so I do not want to rate it this way right now ;)
Do you think Smartlook delivers good value for the price?
Yes
Are you happy with Smartlook's feature set?
Yes
Did Smartlook live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Smartlook go as expected?
Yes
Would you buy Smartlook again?
Yes