Overall Satisfaction with Smartlook
We use Smartlook to improve our website by offering users an interface that is better adapted to their needs. Over the years we have found that by using this technology we have been able to improve user retention. Of course, when a user spends more time on your website they learn more about your product and thus this product has more weight in their purchase decision. What we like most about Smartlook is that it is a very easy to install and manage solution. Installation takes no more than 5 minutes and configuration is also very simple. The control panel allows you to control all the parameters and understand perfectly what your users do and why they do it. The only work is then deciding how to modify the website so that the user follows the path you want. But that's not too complicated with A/B testing either. In short, Smartlook has become an essential tool for our designers. Without it, we would not have achieved the results we have.
- Doubled our earnings.
We have never needed to use Smartlook's technical support, everything is very intuitive and simple.
Smartlook is very intuitive and simple for an average programmer (I don't know if it will be as simple for a normal user). We have never had to resort to looking for information on the web or ask for help for something we didn't understand or didn't work as expected.
I have never used other products similar to Smartlook.
Do you think Smartlook delivers good value for the price?
Are you happy with Smartlook's feature set?
Did Smartlook live up to sales and marketing promises?
Did implementation of Smartlook go as expected?
Would you buy Smartlook again?
When you need to understand what users who come to your website are doing, Smartlook is the solution.
Evaluating Smartlook and Competitors
We were looking for a cheap product that do its job. We didn't need any complex software with tons of options that we don't use.