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We can visually analyse user behavior
October 22, 2021

We can visually analyse user behavior

Jan Mach | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

We use Smartlook to analyze user behavior on the web, tracking how users browse and interact with websites. We value the visualization of browsing down to the level of one specific user.
  • Visualization.
  • Online tracking.
  • Free account.
  • Heatmaps.
  • Recording of user interactions.
  • Browsing stored records.
  • Records categorization.
  • Permanent storage.
  • Optimization of slow-loading images.
  • Optimization for mobile phones.
  • Reordering of web site parts.
There are too many e-mails from Smartlook.
The basic functions are usable even without a paid program to get a general overview.
Smartlook has a unique function of analyzing user behavior like scrolling, even online, with visualization.

Do you think Smartlook delivers good value for the price?

Yes

Are you happy with Smartlook's feature set?

Yes

Did Smartlook live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Smartlook go as expected?

Yes

Would you buy Smartlook again?

Yes

Smartlook is very useful if we want to visualize the interaction on the web. For detailed behavioral analysis, a tool like Google Analytics is more suitable.