Overall Satisfaction with Smartlook
We are using it amongst the managment team. We are looking to better understand website visitor behaviors to drive website and business decisions.
- Increased sales.
- Greater user experience. expressed form clients.
- Increased internal efficiency seen through billable hours.
It's great. The videos are super helpful the customer service gets back quickly.
Do you think Smartlook delivers good value for the price?
Are you happy with Smartlook's feature set?
Did Smartlook live up to sales and marketing promises?
Did implementation of Smartlook go as expected?
Would you buy Smartlook again?
Smartlook is very helpful in observing user behavior on websites. More specifically, we have been able to make adjustments to website design and layout in addtion to the insights its provided with the most visited pages. We have not found situations where it is not appropiate.