We find bugs with Smartlook really easy!
October 25, 2021
We find bugs with Smartlook really easy!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartlook
Our department uses Smartlook to easily find bugs on our pages. If there [are] any tickets from our customers, we find [their] session and we see what problem [they] ran into. It is a much easier and faster approach than contacting our users and getting more information from them. Totally recommend.
- Providing all necessary information about the user.
- Providing best image of what the user is doing.
- There [are] lots of features which you do not understand when you are not using it every day. But Smartlook is trying to tackle this problem by doing webinars and so on.
- We can resolve some bugs even quicker.
- Also, some bugs which [were] hard or impossible to find or replicate, are now right in front of our eyes.
Do you think Smartlook delivers good value for the price?
Yes
Are you happy with Smartlook's feature set?
Yes
Did Smartlook live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Smartlook go as expected?
Yes
Would you buy Smartlook again?
Yes