Make recruiters smart,!
December 19, 2016

Make recruiters smart,!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SmartRecruiters

Smartrecruiters is being used as an applicant tracking and candidate database. It is being used by a centralised talent team as well as by hiring managers and business HR representatives. It centralises for us as database of internal and external talent. It underpins the recruitment strategy from a technology perspective and assists to ensure there is one view of recruitment transactions across the organisation.
  • It is simple and quick to create roles and post adverts - efficiently is optimised and time saved for recruiters.
  • Client support - proactive support to the business by client success managers - timely and highly responsive support to address system issues.
  • Intuitive and user friendly - can be used with little or no training by hiring managers and recruiters.
  • Reporting and analytics functionality - we rely solely on off system support for all reporting and analytics. Excel spreadsheet is sent to us quickly.
  • Candidate management - "leads are confusing" and mix passive applicants with active.
  • Candidate mining - can't save searches.
  • Recruitment approval process - cannot be initiated by the business because currently requires them to create an "advertisement", therefore relying on a paper trail for audit purposes and management of recruitment approval outside of smartrecruiters.
Appears to be strong. We don't get a lot of feedback from candidates so perhaps a candidate survey might be appropriate to gather the intelligence.
High managers appear to find their way into the system quite easily with little or no training although they appear to struggle with the leads function and rating of applicants.
  • Centralised candidate database that we never had before.
  • Management of applicants who have been sent to us by recruitment to push back with. i.e. reduced spend on recruiters.
  • Shared talet database and creation of talent pools
Very strong.
Please note these are not comprehensive; I have tried to summarise to the top two:
  1. Very appropriate advertising administration - very strong in being ale to quickly post and advertise quickly and manage applicant response
  2. Hiring manager interaction - very easy for managers to review and rate candidates
Less appropriate:
Difficult to ask managers to self serve on recruitment approval process - no functionality for this
Leads - tricky to explain to managers how to use leads and review applicant response - candidates get missed regularly

SmartRecruiters Feature Ratings

Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Customized Application Form
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Not Rated
Email Templates
User Permissions
Notifications and Alerts