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Don't Be A Dummy! Go with Smart Recruiters!
Updated March 12, 2018

Don't Be A Dummy! Go with Smart Recruiters!

Ken Gardner, aPHR, CUDE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Corporate

Overall Satisfaction with SmartRecruiters

We use SmartRecruiters (SR) across the org as our ATS. This tech has enabled me to work as the sole recruiter for our 185 EE company. Without it, we would not have been able to provide the high level of satisfaction to our candidates and new hires.
  • SR iterates very well based on customer feedback. Myriad suggestions have been turned into product enhancements since we signed up with SR.
  • The basics are there and done well. There are no major holes in the product for SMBs.
  • Support is great. Every company touts there customer service, but SR has delivered for us.
  • I see some need for automation with interview scheduling or at least an integration with a solution like Calendly.
  • More vendor partners that deeply integrate into the tech.
SR has enabled us to achieve a candidate satisfaction rating of 89% since launching. We do not have comparative data but this score would have been significantly lower with our previous partner based on anecdotal feedback and the amount of support calls we received.
I think for most managers the system is intuitive. Like any software though, there are technophobes who struggle. I find that most managers can navigate the system if they use it fairly frequently.
  • We've achieved a better quality of hire overall, particularly with using the compare candidate feature.
  • Time-savings for sure. With the newly released delay rejection feature, this has allowed me to keep up with candidate actions without compromising the candidate experience.
  • We've been able to make some tactical decisions with the analytics suite data which has provided a higher ROI on our recruiting ad budget.
We were down to SR and Lever. SR lacked a couple of features Lever had (that they've since rolled out) but SR provided a smooth, transparent and collaborative sales process that ultimately tipped the scales in their favor.
SMBs under 500 headcount or even larger companies with limited TA staff are well suited for SmartRecruiters. Very large orgs would find the analytics tools limiting.

SmartRecruiters Feature Ratings

Recruiting / ATS
8.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Customized Application Form
10
Resume Management
10
Duplicate Candidate Prevention
4
Candidate Search
10
Applicant Tracking
10
Collaboration
7
Task Creation and Delegation
1
Email Templates
7
User Permissions
10
Notifications and Alerts
5
Reporting
6

Integrating SmartRecruiters

We've had some hiccups along the way but overall the integrations work.
No, we use SmartRecruiters as a standalone recruiting solution.
Recruiting modules in HRIS are not up to par in the SMB market. A stand-alone ATS is imperative to take advantage of modern Recruiting tech.
We've integrated our job assessment (Criteria Corp) and screening vendor (Sterling Talent Solutions) with Smart Recruiters.

Using SmartRecruiters

30 - Recruiting
2 - Basic tech skills.
  • Talent acquisition
  • Analytics
  • Employer branding
  • Deeper integration with HRIS
The tech advancements have kept up with the market.
Namely, DocuSign