SmartRecruiters review
December 06, 2023

SmartRecruiters review

Desiree De Los Santos | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Team

Overall Satisfaction with SmartRecruiters

We use SmartRecruiters as our ATS for both US and Barcelona open requisitions. I would say our hiring needs are a bit volatile, and quite dormant in 2023 but we've been able to solely focus on this tool for our applicant tracking needs. I'd say something I'd like to be implemented within the system is to have it a bit more user friendly, and to have a support chat tool to answer any questions I have right at the moment. That would be super helpful.
  • Compliance
  • Centralize all applicants and historical data in one solution
  • Templates, mass emails
  • User friendly page
  • I wish SmartRecruiters could let you reject an applicant from all open requisitions at once
  • N/A on quality of candidates - this more comes from the source. LinkedIn vs Indeed
I like the integration of Linkedin with SmartRecruiters, it helps me distinguish applicants and the sources they're coming from
Lower than Greenhouse or Lever, but better budgetwise

Do you think SmartRecruiters delivers good value for the price?

Yes

Are you happy with SmartRecruiters's feature set?

Yes

Did SmartRecruiters live up to sales and marketing promises?

Yes

Did implementation of SmartRecruiters go as expected?

I wasn't involved with the implementation phase

Would you buy SmartRecruiters again?

No

I think SmartRecruiters is well suited for smaller companies with low budget to get started with the recruitment processes. I think once the company is more established, there are other better solutions like Greenhouse or Lever which are more user friendly, have a vast suite of solutions for more reporting or convenience tools

SmartRecruiters Feature Ratings

Job Requisition Management
7
Company Website Posting
10
Publish to Social Media
7
Job Search Site Posting
7
Customized Application Form
4
Resume Management
10
Duplicate Candidate Prevention
7
Candidate Search
7
Applicant Tracking
10
Collaboration
10
Task Creation and Delegation
7
Email Templates
10
User Permissions
10
Notifications and Alerts
8
Reporting
4