A simple, easy to use, engaging system with exceptional results!
April 16, 2015

A simple, easy to use, engaging system with exceptional results!

Sue Dickinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SmartRecruiters Team

I selected, implemented and administered SmartRecruiters in a previous role where we had 180 employees in three countries. We used the product in every division in each country. I recently implemented SmartRecruiters at my current company and I have only rolled it out to one team as it is relatively new. SmartRecruiters addresses my problem of leading a very small HR team with few resources. It offers the hiring managers an easy platform to handle their own recruitment administration and interview scheduling which eliminates some of the workload within HR and removes any bottlenecks.
  • User Interface/User Experience - I have never had a manager complain about using SmartRecruiters, and training is minimal. Compared with some other products where I would have to spend as much time training and assisting managers as I would doing the recruitment myself.
  • Referral Functionality - I recently discovered the referral functionality and I'm working on implementing this in conjunction with an employee referral bonus. The fact that you can match your connections (through LinkedIn etc.) with the role is genius; we instantly grow our candidate pool
  • Screening Questions - This is a basic function of the product, but saves me an immense amount of time. I ask simple questions like 'Is the location suitable for you' and 'What are your salary expectations'... this helps me weed out candidates quickly and easily.
  • I ran into some issues where a candidate had applied for more than one position. The terms used ('pass' for example) isn't defined enough for the hiring manager to know what it means. This resulted in one divisional leader rejecting a candidate for a completely different job that he wasn't on the hiring team for. This was a design issue and I made a recommendation for it to be addressed.
  • SmartRecriters saved me and my team over 110 hours per month! (granted, our previous system was very manual and basic).
  • I was able to tap into a larger candidate base and hire people directly, as opposed to using a recruitment agency. It wasn't difficult to convince my senior leadership team to invest in the software fees as it would be paid for in one direct hire.
  • Cornerstone OnDemand,Taleo
SmartRecruiters is much more simplistic for managers to become familiar with. It is easy to navigate and efficient, and they actually enjoy using it. The other systems had more functionality and are better suited to enterprise organizations. I really didn't want ATS management to become a chore for hiring managers.
I believe that SmartRecruiters is very well suited for small to medium sized businesses. It can handle global usage but would need to add some of the local job boards (which SmartRecruiters can do for you). I haven't used this in a larger/enterprise business but assume it might be a lot of administration depending on the number of resumes received.... something to consider.

SmartRecruiters Feature Ratings

Company Website Posting
Publish to Social Media
Job Search Site Posting
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Email Templates
User Permissions
Notifications and Alerts