Item: Smartsheet
Rating: 9
Author: Sally Little

Overall Satisfaction with Smartsheet

Use Cases and Deployment Scope

We utilize Smartsheet to track production of our learning activities in different grade levels. We have various milestones that we record completion dates of which allows users visibility of overall progress and identifies ownership. We label due dates and provide hyperlinks to existing assets in JIRA and Xinet, our digital asset management system.

Pros and Cons

Pros

Sorting categories and columns
Hyperlinks to JIRA
Multiple users can view at once
Real-time updates

Cons

Ability to export filtered information to Excel
Finer navigation of cursor
Finer navigation of scrollbar

Return on Investment

Increased employee efficiency
Increased visibility
Ease of sharing information to other departments and offsite employees and consultants

Alternatives Considered

Atlassian JIRA

JIRA allows for a greater breakdown of tasks and subtasks. Smartsheet is more for a quick snapshot. I utilize Smartsheet daily as a one stop location which houses my list of working titles and hyperlinks to access more detailed information in JIRA. We also utilize Smartsheet to communicate pertinent deadline dates.

Likelihood to Recommend

The fact that Smartsheet is cloud based is an issue for financial use and confidentiality but it's a pretty dynamic tool for large scale production. An important factor to consider is cost for multiple administrators so an organization should estimate how many are required since there is a fee for multiple administrators but unlimited users.

Smartsheet Feature Ratings

Comments

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Smartsheet is a smart choice