Smartsheet Reviews

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348 Ratings
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Score 8.6 out of 100

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Reviews (1-25 of 113)

Jesse Bickel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Our positive ROI has decreased the overall cost in project management as it reduced the amount of MS Project licenses we needed.
  • We have also seen a positive ROI on using the cloud storage and it automatically supports proper version control.
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Parker O'Very | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • It has helped us manage our time better. We are able to track exactly how much time our team spends completing tasks for other departments. We also track how much time we spend on last-minute, emergency projects. This has significantly helped us improve our communication and lower the amount of "fire drills."
  • It helps us manage our ad budget.
  • We have used it to create a master index of all of our website content, categorized in about 5 different ways (content type, industry relevance, product module, pain points, etc.). Our sales teams have access to this sheet and use it to quickly find the website resource that is perfect for their prospects' situation. They no longer come to the marketing team asking us for a case study that touches on a given topic.
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Ann M. Frank | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Keeps us organized
  • Eliminates need for other project management software (if you can get your team to use just one!)
  • We use limited licenses for those that set up and organize so that reduces cost
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Garry Adams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source

Return on Investment

  • SmartSheet has improved my client engagement and interactions, resulting in better relationships, which translates to a higher renewal rate.
  • SmartSheet has improved my project tracking and collaboration, allowing us to complete projects on time and within budget.
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Blake Baron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Huge decrease in time to market on new products. We cut out entire weeks of project slack time
  • The company's President can now see exactly where the project stands based on executive dashboards
  • Reduced miscommunications about timeline expectations from product stakeholders and staff
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Marcus Torres | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • As a project management tool, it has a positive impact our implementation team as it allows for a single space for them to manage multiple projects with ease.
  • It met expectations when it came to flexibility in use case and project size.
  • It has provided our team with an additional option for our customers when it comes to project management and co-collaboration in one space, as opposed to more static ways of managing a project.
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Rhena Reynolds | TrustRadius Reviewer
September 25, 2019

Smartsheet Review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • This has been a great tool for our agency
  • The cost of the product vs the other options this one fits the budget
  • The versatile nature of the product makes it simple for many types of users
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EDUARDO SANDOVAL | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • There has been a considerable increase in productivity.
  • It has managed to automate many processes.
  • Greater transparency in the execution of tasks and projects.
  • Created software dependency, which causes processes to become congested when a failure occurs in Smarsheets.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • More engaged teamwork. Colleagues know that sharing necessary info is now hassle-free, so requests for updates are completed faster.
  • Management can monitor project progress without having to ask project owners, simply by logging in to Smartsheet.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Ability to grow out our project management capabilities to a more mature organization, with standard processes, many of which are built on the way we manage projects within the tool.
  • Ability to build out a custom financial reporting tool that ties into Smartsheet, allowing us to do all of our financial performance management tracking based on percent complete. This shows clients how we are trending in relation to the budget.
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Feature Scorecard Summary

Task Management (92)
8.8
Resource Management (82)
7.9
Gantt Charts (78)
8.3
Scheduling (81)
8.4
Workflow Automation (70)
8.4
Team Collaboration (89)
9.0
Support for Agile Methodology (55)
8.4
Support for Waterfall Methodology (53)
8.4
Document Management (74)
8.0
Email integration (69)
8.1
Mobile Access (68)
8.3
Timesheet Tracking (43)
8.1
Change request and Case Management (47)
7.8
Budget and Expense Management (52)
8.2
Quotes/estimates (23)
7.7
Invoicing (20)
7.7
Project & financial reporting (38)
8.1
Integration with accounting software (17)
8.0

About Smartsheet

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.
Categories:  Project Management

Smartsheet Competitors

Smartsheet Technical Details

Operating Systems: Unspecified
Mobile Application:No