Get smart with Smartsheet!
Updated September 30, 2015
Get smart with Smartsheet!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartsheet
Currently, I use Smartsheet daily along with a few others within the company. We have been looking for a reliable project management tool for a long time and Smartsheet was a top ranking tool we wanted to try. We have been beta testing Smartsheet amongst the IT group and a select few to help with various projects (ex. project management, tasks list, PTO, tickets, etc.). We also rely on this tool to provide more forms of communication internally and externally.
- Cloud-based Project Management Tool - can be used across all platforms which makes communication and workflow easier.
- Modern and sophisticated tool supports many types of projects. Integration with other tools complements what we already use such as Google Calendar and Docs.
- Uncanny customer support - the Smartsheet team is Awesome! They provide both free/paid workshops, one-on-one sessions, web conferences, lab - with more features in development to help users, and so much more!
- Growing pains. There are some features I still do not know about or do not have the proper training to utilize or understand. Even though paid workshops are available in WA they are outside my area (San Francisco, Bay Area). Furthermore, if I want to be an advocate of this software to hopefully educate my company to use it I would like more available courses (prefer free) in my reach to better push it forward.
- Mixed review, some think it's easy and some find it complicated. Maybe add more integration and features or even templates to help these users.
- Better overall visibility of current workload for projects and scheduling.
- We have hit roadblocks with users who just refuse to learn a new tool or do not take a second look.
- Google Drive,Microsoft Access
Not everyone has a Gmail account or Microsoft Access, with Smatsheet you do not have to worry about that! They are cloud based and all you need to do is share your spreadsheet with another user if you wish. We currently are testing Smartsheet because it has many elements we seek to utilize and the live collaboration is great! I may not have used many other tools thus far, but Smartsheet is definitely a top leader for project management tools.