Great survey tool with wonderful customer service
March 15, 2020

Great survey tool with wonderful customer service

Sampatkumar. B Aratti | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SoGoSurvey

We are currently using SoGoSurvey to get feedback from our sales employees in about 45 countries. We are seeking feedback on a few aspects of our sales program and this has been a good tool to use for that.

Pros

  • Multiple languages supported. Though the translation is done by the system.
  • Excellent support system with amazing customer orientation.
  • Ease of use.
  • Support to design the survey questionnaire.

Cons

  • Maybe the translation could be wetted by some experts.
  • Look and feel could still be better.
SoGoSurvey is well suited for:

  • Surveys
  • Employee Engagement Survey
  • Customer Satisfaction Survey

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