IPAM is a fully functional IP address manager
January 27, 2022

IPAM is a fully functional IP address manager

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds IP Address Manager (IPAM)

We use IPAM to track subnet and host IP address assignments for our entire network. Primarily used for static IP assignments in our data centers and as a way to track dynamically assigned addresses from our DHCP infrastructure. This allows us to avoid assigning a duplicate IP addresses to static devices. The user interface is very intuitive and the color-coded icons allow us to quickly look down the list to see what addresses are being used and unused. Solarwinds also added a nice feature to test to see if the IP address is active elsewhere before reserving it. the search engine allows us to quickly focus on IP addresses at the subnet or host level.
  • Ease of use to assign/register IP addresses.
  • Easy search utility.
  • Intuitive.
  • Integration with Solarwinds Orion.
  • I do not see any holes in the product.
  • Ability to customize the user interface for management.
  • Ability to generate management graphical reports on IP status.
  • The ability to delegate user access to specific subnet or ranges.
  • Quick and easy way to track our IP address space usage.
  • The centralized data for all of our subnets in all of the various groups in the organization reduce the possibility of duplicate addressing and multiple applications where one consolidated application is more efficient.
  • The ease of use reduces the impacts of errors and training overhead to onboard new users to the product.
  • With IPAM integrated into Orion, we have a single pane of glass to manage multiple networking tools.
Sorry.. this is the only real IPAM I have used. The old-fashioned way has always been a spreadsheet. So, IPAM is much better than the manual approach.

Do you think SolarWinds IP Address Manager (IPAM) delivers good value for the price?

Yes

Are you happy with SolarWinds IP Address Manager (IPAM)'s feature set?

Yes

Did SolarWinds IP Address Manager (IPAM) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SolarWinds IP Address Manager (IPAM) go as expected?

I wasn't involved with the implementation phase

Would you buy SolarWinds IP Address Manager (IPAM) again?

Yes

An easy-to-use IP address manager that is integrated with Orion. This is a fully-featured application that is supported by the vendor's knowledgeable support staff. The graphical interface is intuitive and easy to navigate. We access the IPAM application throughout our network with a secure web connection and leverage the AD user account integration to lower our administrative overhead of the product.

SolarWinds IP Address Manager (IPAM) Premier Support

SolarWinds IP Address Manager (IPAM) Smart Start

ROI

  • Price
  • Product Features
  • Product Usability
We wanted a fully-featured IP address manager that was integrated with our existing network management platform. Solarwinds IPAM provided us with that product.

Using SolarWinds IP Address Manager (IPAM)

  • Keeping track of our IP address space assignments and utilizations.
  • A quick and efficient search tool to identify specific IP addresses and subnets.
  • A centralized IP address tool that can be shared between the server and networking teams.
  • I don't think we are using IPAM outside of its common use cases.
  • We are satisfied with what it gives us and do not see any additional use cases at this time.

Evaluating SolarWinds IP Address Manager (IPAM) and Competitors

I do not see any different approach to doing research and a cost/benefit analysis.

SolarWinds IP Address Manager (IPAM) Implementation

It was easy and straightforward. There we no issues and the ease of use was welcome.
Change management was a minor issue with the implementation - We followed out internal change management review and approval process. This is normal and part of our process. This is owned by the networking group and not considered an enterprise production application, so we have a degree of flexibility in our implementations.
  • We had no issues during the implementation.

SolarWinds IP Address Manager (IPAM) Training

Yes, IPAM is very easy to learn. There are also online resources provided by SolarWinds if needed. Training would depend on the level of staff experience. however, this is not a very complex product.

SolarWinds IP Address Manager (IPAM) Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None
We do have premium support but it is rarely used for IPAM support.
IPAM does everything we require it to do and has been reliable. We do not suffer from missing features and find it to be an easy-to-use tool for our organization.
I do not recall personally contacting SolarWinds support for this product.

SolarWinds IP Address Manager (IPAM) Reliability

We have not experienced any scalability issues with this product. However, SolarWinds needs to allow users to scale horizontally without any license restrictions. For example, we would like to separate Netflow and Orion onto different platforms but are unable to due to license restrictions.
We have never had any availability issues with SolarWinds products.
We do not integrate IPAM into other systems other than the standard Orion integration. The performance is reasonable, however, we are running all the SolarWinds applications on a very large server.

Relationship with SolarWinds

I was not involved in the sales process. However, the sales team contacts us to see how we are doing and if we are satisfied.
SolarWinds is a very responsive organization and we are very satisfied when interfacing with the various groups inside the company. I personally feel they have a very knowledgeable and responsive support organization.
I was not involved in this.
Just standard vendor relations, nothing special.

Upgrading SolarWinds IP Address Manager (IPAM)

Yes - Yes, very easy and seamless. We had no issues and it was part of a larger upgrade. There were no unexpected outcomes.
  • Keeping track of our IP address space reservations and usage.
  • Integration with other Solarwinds products.
  • I ma not aware of what is planned by SolarWinds.