Good product, and excellent to use it if you don't want to configure Zabbix
August 27, 2019

Good product, and excellent to use it if you don't want to configure Zabbix

David Dyck | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Network Performance Monitor

We use it on customer's networks for monitoring, alerting, and reporting. We have too many devices to monitor manually. We also use NCM, but I don't believe that is included in the scope of this review
  • Granular and custom alerting.
  • OID Monitoring and historical data / SNMP.
  • Support for all devices or custom devices.
  • Online support articles (KBs) could be better.
  • Perfstack isn't great.
  • Documentation for detailed things is lacking or non-existent.
  • I currently don't have any knowledge regarding this.
I much prefer Zabbix in most cases, but SolarWinds NPM is easier to set up and use for end-users. PRTG is fine, but I'd use NPM or Zabbix over it.
I would rarely suggest NPM to someone I think is familiar with SNMP and willing to do more manual configuration. Zabbix is free and provides essentially everything NPM does, just with a lot more manual configuration required. However, for a business requiring support contracts and easy use/setup, I would recommend NPM over anything else.

SolarWinds NPM Feature Ratings

Automated network device discovery
Not Rated
Network monitoring
Baseline threshold calculation
Network capacity planning
Network mapping
Customizable reports
Wireless infrastructure monitoring
Not Rated
Hardware health monitoring