Item: SolarWinds Papertrail
Rating: 9
Author: Scott McGee

Overall Satisfaction with SolarWinds Papertrail

Use Cases and Deployment Scope

We are still in the process of selecting a log management provider. We are looking for a solution that will allow our IT staff to oversee and manage logs from all 25 servers including our SQL and Exchange servers. The solution will hopefully allow our IT staff to focus their efforts on end user support.

Pros and Cons

Pros

The management console is very easy to use.
Agent installation is one of the easiest we've tried. You do not need a technical degree to install it.

Cons

We were not provided any "canned" searches to begin our evaluation with.
Other competing products have a set of "canned" searches to get you started quickly.

Return on Investment

This solution will save staff hours which in return increases their productivity levels.

Alternatives Considered

Splunk, Aristotle

Other Software Used

Citrix Hypervisor (formerly XenServer), Citrix NetScaler, Microsoft Office 2016

Likelihood to Recommend

It's by far one of the easiest applications to install. This I think will set them apart from the larger corporate offerings that require an engineering degree to use.

Comments

Please log in to join the conversation

Very easy solution to install, and more importantly use.