Item: SolarWinds Pingdom
Rating: 8
Author: Verified User

Overall Satisfaction with SolarWinds Pingdom

Use Cases and Deployment Scope

Monitoring uptime/availability for websites, infrastructure, and DNS servers

Pros and Cons

Pros

Global monitoring from regions and locations around the world
Ability to tailor monitoring settings and frequency
Simple dashboard to see status info

Cons

Somewhat inflexible when you need to override DNS settings
Monitoring non-standard settings or non-web traffic can be a little difficult

Return on Investment

Saved us time and customer reputation by rapid notification when problems arise

Support is fairly responsive, given we are a small customer. But the monitoring product has not changed much in the past few years despite there being some room for improvement in the area of flexibility/customization.

Key Insights

Do you think SolarWinds Pingdom delivers good value for the price?

Yes

Are you happy with SolarWinds Pingdom's feature set?

Yes

Did SolarWinds Pingdom live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Pingdom go as expected?

Yes

Would you buy SolarWinds Pingdom again?

Yes

Likelihood to Recommend

It's simple to use and quick to set up for monitoring uptime for websites. It can also be useful whether you own and manage the websites, or whether you use a service provider and just want to keep tabs on the level of service provided. The charting and tracking can be very effective for that.

Comments

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Great product for minitoring your own websites or those serviced on your behalf

Software Version