A great solution for simple uptime monitoring with flat pricing
January 19, 2022

A great solution for simple uptime monitoring with flat pricing

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SolarWinds Pingdom

We needed simple uptime monitoring for a few customer-facing services that integrates with Atlassian Statuspage and didn't want to invest a lot of time and money to get that. Compared NewRelic, Datadog and Pingdom, the two first are too complex for what we need and the pricing was not a good fit. SolarWinds Pingdom was good enough for our needs; we did a test run in a week and then paid for the subscription. We have been using simple uptime checks and also tested transaction monitoring for a sign-in flow. It works great, simple setup, and uses Selenium for the actual testing. The only thing to improve is to have some sort of ENV variable instead of just putting a password in plain text.
  • Great uptime monitoring from different locations with flat pricing
  • Great integration with Atlassian Statuspage
  • Weekly reports of uptime
  • Easy to set up transaction monitoring
  • Transaction monitoring could benefit from some sort of protected variables for sensitive information
  • Administration/user management may take some time to get used to
  • It was a part of a solution to improve the transparency of our uptime for our clients. Definitely a positive impact.
Newrelic has some simple uptime monitoring but it has very unclear pricing, which depends on how often you ping. And for our needs the next pricing bracket was way too much, maybe 10x. This could make sense if we were going to use the other monitoring capabilities of NewRelic but we weren't. Datadog has better pricing options in terms of clarity, so we could calculate the pricing, but again it was a bit pricey and we didn't plan to use the other monitoring capabilities of their platform.
We reached out to them about a payment issue and got our issue resolved.

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  • Well suited for simple uptime monitoring for a few services in a startup with flat pricing and/or for transactional monitoring (synthetic tests).
  • Well suited for integrating with Atlassian Statuspage.
  • Not well suited if you need some advanced monitoring that requires gathering metrics from the host.