Excellent Monitoring Solution
January 29, 2022

Excellent Monitoring Solution

Fahadullah Muhammad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SolarWinds Pingdom

We SolarWinds Pingdom to monitor our products from the customer's view via the internet with different aspects and use cases. We are a DevOps team comprising of operations and development specialists supporting the product. As such, we require external monitoring so we can react quicker in case of incidents and problems. With the uptime and transaction checks, we get prompt alerts for any failures that might occur before our customers do. As a result, the software helps us implement remedial action preventing further complications.
  • Uninterrupted monitoring
  • Faster and smarter alerts
  • Downtime reports
  • Easier coding for transcript checks
  • Bulk modification of checks
  • Mobile app
  • Real-time external monitoring
  • Email and SMS notifications
  • Easy to create monitoring checks
  • User friendly graphical interface
I am very satisfied with the customer support from SolarWinds. They have always solved my problem quickly and efficiently. I get timely newsletters and updates about the product. The team is actively working on improvements and adding new features. Overall I've had a great support experience for a great product.

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SolarWinds Pingdom is best suited for live products when connectivity is the key, and internal monitoring is not enough.