Great product with good features at a reasonable price
January 25, 2022
Great product with good features at a reasonable price

Score 7 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with SolarWinds Pingdom
We use SolarWinds Pingdom to monitor our production environments in real-time to detect and log any downtime that may occur, we also use the integration with OpsGenie to page our team should a downtime event go over a threshold we have specified. Thanks to SolarWinds Pingdom we are able to react much faster to downtime incidents and typically resolve these problems before our customers have noticed there may be a problem.
Pros
- Monitoring of resources, in particular configuring a specific endpoint
- Reasonably priced
- Easy to use interface
Cons
- Support is lackluster and can be slow to respond.
- Some features of their API are broken and still have not been fixed (Updating maintenance windows).
- The product has enabled us to provide a better service to our customers, resulting in happier customers who are more likely to purchase more of our software bundles.
Do you think SolarWinds Pingdom delivers good value for the price?
Yes
Are you happy with SolarWinds Pingdom's feature set?
Yes
Did SolarWinds Pingdom live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SolarWinds Pingdom go as expected?
Yes
Would you buy SolarWinds Pingdom again?
Yes
Comments
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