SolarWinds RMM, It Just Works
January 02, 2020

SolarWinds RMM, It Just Works

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with SolarWinds Remote Monitoring & Management

We use it as an easy way to keep up with clients such as Doctors and Dentists. These clients have dynamic days where remote support at odd intervals is the only way to find the solutions for these people. It's a very intuitive way to remotely manage many devices and workstations at once.
  • Easy to Use
  • Online Remote Access
  • Sales isn't straightforward. It took 3 calls to get RMM, being a customer for another set of companies that already use RMM.
  • Two different links to the dashboard, but only one has a working payments link.
  • It's priced competitively AND works well.
  • We can save from going on an onsite call with a click of a button.
Solarwinds RMM is designed as a tool for Remote Monitoring. The other guys have their RMM as a platform to sell their other products. With SolarWinds RMM, you don't get hassled to buy another part of the program or put your entire business into their ecosystem. It's a program that does its job well, full stop.

Do you think N-able N-sight RMM delivers good value for the price?

Yes

Are you happy with N-able N-sight RMM's feature set?

Yes

Did N-able N-sight RMM live up to sales and marketing promises?

Yes

Did implementation of N-able N-sight RMM go as expected?

Yes

Would you buy N-able N-sight RMM again?

Yes

It's a wonderful tool if you need to have eyes on multiple endpoints. It also makes it easy to have clients who have multiple locations. It does a wonderful job of alerting when something needs to be assessed. It also does a wonderful job at keeping everything organized, such as clients, their locations, and sublocations.

N-able N-sight RMM Feature Ratings

Remote monitoring
10
Network device monitoring
10
Patch Management
10
Policy-based automation
10