SAM Review: good product but great when combined with others.
April 18, 2019

SAM Review: good product but great when combined with others.

Alan Kok ITIL v3 | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

It is currently being used by the entire central organization to monitor all of our enterprise applications. Including, but not limited to, PeopleSoft, Exchange, Degree Works, and Blackboard. Also, with many others. It allows us to see events before they happen, outages before others report them.
  • Implementation is easy. With a list of IPs/Hostname a mass add, gets you up and running.
  • Ability to create custom dashboards help with users seeing their specific items.
  • App insights help finding and monitoring on application specific items.
  • Dashboard creation is a bit clunky, there are maybe 1 or 2 many clicks
  • Hard to edit a template for just one application. For example, if I only want IIS monitoring for app A, I must go into the template to edit for those servers.
  • So far its only been a year but we have been able to detect problems before they happen.
  • We have to this date averted 7 major issues starting in August 2018
SW wins against these two, hands down. They are both good in their own right but the vast amount of items you can use in SolarWinds such as AppInsight, these two cannot compete.
If you are looking for specific application monitoring as well as simple up/down on servers(cpu.memory. HD). If you are looking for URL, network, or DB monitoring there are other tools, specifically by SolarWinds that can integrate well. This helps with a single pane of glass dashboard look.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
Database monitoring
Threshold alerts
Predictive capabilities
Collaboration tools
Out-of-the box templates to monitor applications
Application dependency mapping and thresholding
Server availability and performance monitoring
Server usage monitoring and capacity forecasting