All that your infrastructure needs
April 21, 2019

All that your infrastructure needs

Cristian Bodnarasec | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

We are using SolarWinds Server & Application Monitor for:
- monitoring all the infrastructure(servers, network, applications) for uptime, performance, usage, etc.
- generating reports to analyze the performance, quality, and usage of the datacenter.
- alerting us to error situations: high usage for RAM, CPUs, reaching the limits of the storage, server down, etc.
It is used by the IT department that is responsible for the uptime, availability and quality of our datacenter.

Pros

  • Monitoring servers for performance.
  • A configurable alerting system -- for things like high RAM or CPU usage, disk space limits on mounted folders, unexpected shutdowns.
  • Reports-- a wide selection of reports (a total of 145 in our instance).
  • Performance analytics -- a nice UI feature that lets you build an analysis of the servers you need to monitor for performance issues.

Cons

  • It's slow most of the times -- we are monitoring hundreds of servers from the datacenter, and going through the screens to look at your server may take some time.
  • It is not monitoring all servers in our environment, maybe because of the performance issues. If I need to add one (as a user) I have to send a request to IT, and it may take a few days.
  • The User Interface could use an uplift; nowadays people's requirements for usability and user experience are at a very high standard.
  • Having this improved my software development team's productivity by removing the downtime due to servers being unavailable.
  • It helped in maintaining our commitment to customers to have a 99.5% uptime on our internet STAR portal.
  • It helped me size the software development's data center according to their real needs.
This solution may be more suitable when you have a small datacenter(maybe under 100 servers); the User Interface may be snappier and you may find your answer more quickly regarding the issues you face on some machines. But with thousands of servers, we are seeing slowness. It has many features that you need to monitor your infrastructure and have great visibility into the details, whether you are the IT responsible for it, or you are just a user that needs to make sure his team has the servers they need to work in proper shape.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
9
Database monitoring
8
Threshold alerts
10
Predictive capabilities
Not Rated
Application performance management console
Not Rated
Collaboration tools
6
Out-of-the box templates to monitor applications
8
Application dependency mapping and thresholding
8
Virtualization monitoring
9
Server availability and performance monitoring
10

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