IT Infrastructure Monitoring that is Easy to Manage
April 25, 2019

IT Infrastructure Monitoring that is Easy to Manage

Lee Anderson II | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

SolarWinds SAM is used within our organization in the IT department. The IP department uses SAM to monitor all servers and their related services to ensure maximum up-time within our organization. SAM is fairly easy to get up and running, which was a reason we selected it. Prior to SAM we used an open source solution that was not as easy to configure and required a little more expertise.

Pros

  • Easy to manage.
  • Allows us to identify issues before they cause outages.
  • Customized alerting.
  • Integration with the full Orion suite to get a complete picture.

Cons

  • In-depth customization can take some time.
  • Price.
  • Minimizes downtime. We see an average up time of systems of 99.95% per month.
SolarWinds is just easier to set up and manage out of the box. I don't want to waste time configuring a solution when that solution is meant to be monitoring my environment.
From personal experience, I would not say that SolarWinds SAM is suited for small environments, mainly due to the cost. When I first started with my current employer 17 years ago, we implemented SolarWinds. Eventually we needed additional products like NPM and others to fully manage the environment, and discovered that it was very cost prohibitive at the time, so we ended up moving away from SAM and implementing an open source solution which could handle just about everything we needed. However, that solution was not easy to set up and maintain in the long run. Jump ahead 12 years, and at that point our environment had grown 10x and the open source solution was not ideal for that growth. At this point we were in a position that we could afford SolarWinds SAM and all the other licensing needed to fully manage it. If your company can afford it, SolarWinds is, in my opinion, the best at what it does. If cost is a concern, it may not be the ideal solution.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
10
Threshold alerts
10
Predictive capabilities
8
Application performance management console
10
Out-of-the box templates to monitor applications
10
Application dependency mapping and thresholding
10
Server availability and performance monitoring
10
Server usage monitoring and capacity forecasting
10
IT Asset Discovery
10

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