Solid offering that is at a great price-point.
April 30, 2019
Solid offering that is at a great price-point.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with SolarWinds Server & Application Monitor
This product is currently only being used by the IT Operations department to monitor critical servers and services. We are also using it to monitor our Cisco phone system and it's various components. The business problem that this product addresses is that it automates server and application checks from having to happen on a daily basis.
- SolarWinds SAM has a very comprehensive alerting capability. It is easy to set up automated alerts that notify technicians in the event of an issue.
- The built-in application monitor templates are very helpful so that during setup we do not have to build everything from scratch.
- The highlight of SolarWinds SAM is the AppInsight templates. These purpose-built application monitors provide very detailed information that would be difficult to obtain manually.
- It would be beneficial if users had more control over editing the AppInsight templates. There are some built-in monitors that don't apply in all scenarios but they cannot be manually disabled which generates a "false-positive" alert.
- More AppInsight templates for other applications such as SharePoint would be beneficial.
- The largest impact has been that by having this product it helps us pass certain IT audits that require us to have some sort of Server and application monitoring and alerting.