Overall Satisfaction with SolarWinds Server & Application Monitor
The SolarWinds Server is currently being used to troubleshoot and monitor low-level application and network traffic detail. It has helped us determine trends in performance and mysterious behavior not otherwise able to be easily determined until looking at network/packet traffic, especially between client/server and database communications. It is used primarily by our Enterprise Infrastructure/Data Center support team, and the Technology Officer.
- Provide raw TCP packet data.
- Trend a large amount of data captured.
- Provide some direction of potential source issues.
- Better organization of information.
- More visual representation of information.
- Easier setup of source/collection/monitor systems.
- Positive: greater awareness, and the ability to troubleshoot and understand capacity and performance metrics.
- Positive: Discovery and awareness of dependencies and related systems or network paths when troubleshooting experience issues.
- Negative: processing both discovery and troubleshooting is not always intuitive, and takes significant time.
We have found the SaaS-based LogicMonitor to have many benefits over SolarWinds from an initial review. Especially around the inclusion (quickly) of any type of device, server, or end-user into the overall monitor/log to understand end-to-end traffic. The visual interface is also easier to navigate and manage large data through.