My Opinion on SolarWinds SAM
Updated July 24, 2020

My Opinion on SolarWinds SAM

Tim Kovars | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

The IT department uses SolarWinds Server & Application Monitor to monitor our entire server environment, both physical and virtual. We are mainly a Windows shop and do additional monitoring of Active Directory, SQL, Citrix and custom apps or specific services we are looking to monitor. It keeps track of server up/downs, memory/CPU and application outages.

Pros

  • Server health, using insight through WMI for what Microsoft is seeing from within the box.
  • Monitoring services/apps through AppInsight and being able to add specific services not included or for other applications.

Cons

  • Sometimes and easy button would be nice to simplify the views and data collected.
  • Sales calls are persistent for anyone who has any involvement, which is just plain annoying.
  • Being able to see servers in a down state to resolve them before it is an issue/a major issue.
  • Not having an outage because a disk becomes full.
None, it was in-place when I got here.
I feel it shines in monitoring a mix of virtual and physical servers. There are other products that have issues with that physical piece, but SAM doesn't care which one it is. While a bear to maintain at times, the custom-ability is another place it does well. Being able to monitor things not included/out of the box is a key feature. The user community is strong and has a lot of useful input.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
10
Database monitoring
5
Threshold alerts
9
Application performance management console
9
Collaboration tools
8
Out-of-the box templates to monitor applications
8
Application dependency mapping and thresholding
9
Virtualization monitoring
9
Server availability and performance monitoring
10
IT Asset Discovery
10

SolarWinds Server & Application Monitor Premier Support

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