Monitors, Alerts, Solves
Overall Satisfaction with SolarWinds Server & Application Monitor
Basically, it is used to monitor several servers. Mostly, we monitor disk size, backup files, health of ESX hosts, and SQL DB. It is used across the whole organization.
Pros
- Immediately alarms if the disk has not enough free space.
- The most powerful tool is that you can design your own monitor, depending for example on the existence of a file, its size, and its contents.
- Mainly, if the issue is resolved, SAM also alerts.
Cons
- Sometimes, changes in the equipment or on the server system cause issues, i.e. change of the FQDN of the server. Resolution is available but when there is a problem with SAM, the monitoring stops, so sometimes it causes more serious problems.
- Out Company, among other things, provide services to customers. SAM helps us keep the service up and running. I cannot give you quantitative data but, not to have to come to the office during the weekend is priceless!
Ease of use, price, support, and familiarity.
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