SolarWinds makes sure we're in control!
Updated July 22, 2020
SolarWinds makes sure we're in control!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with SolarWinds Server & Application Monitor
We use SolarWinds throughout the whole organization, for monitoring managed systems for our end-customers, and for in-depth analysis in case of incidents. Customized dashboards have been implemented per team. We have set up extensive alert triggers that interface with our main ticketing system for direct analysis by our Support Team. We have also automated a vast majority of the daily checks and monthly reporting via SolarWinds.
- Monitoring leveraging trusted and built-in protocols and techniques, option but no mandatory requirement to install agent software on monitored servers.
- Endless monitoring possibilities with the option to create own scripts for several operating systems.
- Clean, responsive web dashboards that can be customized to suit each team's needs within the managed services organization.
- Multiple backend databases support for the SolarWinds modules; e.g. Oracle, MySQL, DB2, etc. At this moment, only Microsoft SQL Server is supported.
- Multiple Operating Systems support for the SolarWinds modules applicative server(s) e.g. Linux. At this moment only Microsoft Windows is supported.
- In SolarWinds SAM, a script in for example the Linux Script Component has to be designed in a particular format in order to return max. 10 pairs of "statistic+messages" as script output for SolarWinds to process the returned data. Would be more convenient if this output generated by scripts can be more flexible.
- On Web Dashboards, it's not possible to return results of a predefined SQL Query in any format required (e.g. a table with rows like the actual table on SQL Server is structured).
- When creating reports or Dashboard resources with filters, the filter names are added above the resultant report or Dashboard blocks, which in most cases is redundant and there should be an option to hide it.
- Cut down overhead and costs related to daily recurring manual tasks by using automated procedures for alerting and reporting.
- Dramatically reduce the time from incident detection to ticket assignment and incident resolution.
- Nagios Core and Nagios XI
Previously we have evaluated Nagios which at the time was quite limited in the presentation layer and was quite labor-intensive to configure. With SolarWinds, we benefit from the flexibility and ease of implementation as well as the slick user interface and web-based wizards to cater to the configuration and addition of new assets into the product.