Great experience with Spiff!
October 06, 2021

Great experience with Spiff!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

Spiff is being used to track progress towards on-target earnings and goals. IT is used by our Account Management Team and our Customer Success team. By using Spiff, account managers and customer success managers are never in the dark about where to focus their valuable time and energy with customers.

Pros

  • Tracking data.
  • Presenting information clearly.
  • Encouraging progress towards goals.

Cons

  • More detail around where data is coming from from within the dashboard.
  • Increased transparency.
  • decreased commissions processing time.
  • improved expansion and upselling.
Super transparent and easy to interpret data and progress.

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

Yes

Did implementation of Salesforce Spiff go as expected?

Yes

Would you buy Salesforce Spiff again?

Yes

Spiff is well suited for customer success managers and account managers.

Salesforce Spiff Feature Ratings

Sales ICM
9.3
Sales compensation plan creation
9
Complex sales crediting
Not Rated
Sales compensation process automation
10
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
Not Rated
Incentive modeling
Not Rated
Agile incentive strategy
9
ICM mobile visibility
Not Rated

Comments

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