Nice idea but doesn't deliver
March 16, 2022

Nice idea but doesn't deliver

Kaitlin Froelick | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

We use it to track commission payments with our entire sales team; supposedly helps to address confusion around how much sales reps get paid, when and ensure that they get the right amount each month.
  • Uses single sign on from Google
  • I can hardly ever trust the numbers
  • I find the way they represent how quota is broken down, what the goals are per quarter, etc. to be very unintuitive
  • It May have minorly decreased commission processing time but the back and forth checking to make sure it was done correctly feels like it's either a wash or a very slight net positive
It is not reliable, what is said can be done has never been the case without a lot of additional tinkering
I would say more visibility but less trust in the calculations

Do you think Spiff delivers good value for the price?

Not sure

Are you happy with Spiff's feature set?


Did Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spiff go as expected?


Would you buy Spiff again?


Salesforce Lightning Platform (formerly Salesforce App Cloud), ZoomInfo, Salesloft
It is not well suited to getting accurate commission numbers that I don't feel need to be reviewed by at least 2 - 3 people before frozen

Spiff Feature Ratings

Sales compensation plan creation
Not Rated
Complex sales crediting
Sales compensation process automation
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
Incentive modeling
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated