Transparent, easy-to-manage, incentivising
July 04, 2022

Transparent, easy-to-manage, incentivising

Kumiszhan Alibekova | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

We use Spiff to automate sales commission plans calculation. Being a startup with hyper-growth it is extremely important for us to meet the business needs of the company when we want to make sales commission calculations transparent, smooth, and reliable. We also make repostings based on the historical commission calculation stored in Spiff.

Pros

  • Transparency in commission calculation. Spiff provides a step-by-step calculations for the sales reps
  • Reporting on the historical commission data
  • Customer Success Manager's support. Fast and almost available 24/7
  • Great automation possibilities for plans of any difficulties

Cons

  • Create templates for the plans, so that the admins can use them to build their own plans
  • Allow managers to add new joiners with admins approvals
  • Maybe it would be good if we could upload the changes for the bunch of users by uploading an excel file rather than making a change for every person
  • When we started using Spiff we started paying commissions on a monthly basis. Before Spiff, it was once in two month
  • Definitely increased transparency
The statements are super great for admins, but for the users sometimes they get lost and do not understand the calculations provided there. Maybe pop-up hints or FAQ page for the users can help?

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

Yes

Did implementation of Salesforce Spiff go as expected?

Yes

Would you buy Salesforce Spiff again?

Yes

Spiff can be used when your company expects to have more than 100 sales reps and more than 3 plans. It is also beneficial if you have complex plans with caps, quarterly, and annual bonuses. It is also good to use if your company plans to go public because the Spiff can provide very good reporting.

Salesforce Spiff Feature Ratings

Sales ICM
6.9
Sales compensation plan creation
5
Complex sales crediting
5
Sales compensation process automation
10
Incentive auditing/regulation compliance
5
Sales compensation dashboards & forecasting
7
Incentive modeling
6
Agile incentive strategy
7
ICM mobile visibility
10

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