Item: Spiff
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use Spiff to track sales commission. The tool tracks commission from different targets, dependent on job roles.

Pros and Cons

I like that it shows me how much I've made from each deal
I can organize deals and commission according to chronology
It breaks up commission into different "buckets"
It shows me how much I've progress I've made toward my quota

The layout of the page is not great. I can't tell where to click to see my commission
I can only see commissions from specific months, rather than for an entire quarter
The graphics that show your numbers don't always reflect the actual sales that you see when you click into the graphic

Return on Investment

Spiff helps me see exactly what money I'm making from each deal
It shows me the percentage I've closed in respect to my goal

Usability

I like that I can clearly see where I'm making money, and which deals have been paid. I don't like that the interface is unclear and that the graphics can be misleading

Trust in the Compensation Process

This is definitely a big step up from our previous sale comp tracking... Which was nill.

Alternatives Considered

Xactly Incent

Prior to spiff, we used apps that were integrated in Salesforce. They were often inaccurate.

Key Insights

Do you think Spiff delivers good value for the price?

Not sure

Are you happy with Spiff's feature set?

Yes

Did Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Spiff again?

Yes

Other Software Used

Salesforce CPQ

Likelihood to Recommend

My biggest complaint is that I think it's hard to know where to find your information

My Life with SPIFF

Overall Satisfaction with Spiff