Splunk ITSI review
March 09, 2022

Splunk ITSI review

Ahmed Mujeeb | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Splunk IT Service Intelligence (ITSI)

It is the only real-time cloud monitoring platform for infrastructure as per my knowledge, it provides powerful visualization, proactive alerting of the organization. Splunk IT Service Intelligence (ITSI) has helped us greatly reduce the response time on critical incidents if not help us proactively detect one.
  • Deploy your own analytics in threat detection.
  • Architecture is scalable.
  • Health score calculation.
  • Should support Saas UEBA.
  • Pricing should be bundled and not on the number of employees.
  • A security model could be added to the UI.
  • Scalability and multi vendor support provides long term use of this product.
  • Time saving.
  • Wide array of services for IT.
ITSI is one of a kind, I can not find any other product with such capabilities.
Single point of monitoring benefits us troubleshooting the issues in less time and it's on time and accurate event detection and reporting.
Yes, predictive health scores help us in the evaluation of the hardware, and no need for users to complain about it.
Splunk IT Service Intelligence is great for handling those situations where we want to get better visibility into bottlenecks in our production environment.

Do you think Splunk IT Service Intelligence (ITSI) delivers good value for the price?

Yes

Are you happy with Splunk IT Service Intelligence (ITSI)'s feature set?

Yes

Did Splunk IT Service Intelligence (ITSI) live up to sales and marketing promises?

Yes

Did implementation of Splunk IT Service Intelligence (ITSI) go as expected?

Yes

Would you buy Splunk IT Service Intelligence (ITSI) again?

Yes

ITSI is intuitive and presents a big selection of offerings for IT. ITSI offers various monitoring and event logging options which is very useful for the organization.