Overall Satisfaction
- Sprout Social is visually beautiful, which is especially helpful when it comes to generating reports for clients.
- Sprout Social allows us to target Facebook posts by language, which is something Facebook does not currently permit us to do here in Mexico. This is actually the main reason we use Sprout, which was a tough bullet to bite as we're paying $50/month for, essentially, one feature that is free in the US.
- The scheduler in Sprout is pretty robust and intuitive.
- The pricing is tough. For a small agency like us, it's a big expense.
- It's surprising that Sprout has not added support for Instagram by now. We currently have to present reporting from Sprout as well as from Statigr.am as Instagram is, arguably, the most important network for our clients.
- Sprout is still, for some reason, unable to pull the profile image of one of our clients in the scheduler. Not a big deal, but kind of annoying.
- We really just use Sprout to post in separate languages and generate reports
- Sprout does a good job reporting on engagement, which is what we focus on
- As mentioned before, Sprout's pricing is tough. If Hootsuite would add language targeting to their lower package, we would probably be using them