Great for covering the basics.
Overall Satisfaction
Pros
- Analytics on interactions.
- Scheduling posts.
- Shows interaction history.
Cons
- Would like to see if they can get Pinterest/Instagram.
- Would be interested to see if they could manage ads within the system.
- The mobile app isn't fluid. Much easier to use Facebook's Page Manager and Twitter's app to manage multiple accounts from mobile.
- Would like to see if they can get more analytics on followers and fans (what things they are talking about, other Facebook pages they like, etc). Maybe more integration tools with a company's website API.
- Increases my efficiency. I am able to see the previous conversations my company has had with certain individuals and am able to help them quicker.
- The analytics I do have has enabled me to decide what kind of posts work and what don't as much.
- Scheduling posts in advance on multiple accounts is great. Set it and forget it.
- The reporting tools enable me to show my managers my progress in a efficient manner.
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