Item: Sprout Social
Rating: 10
Author: Thane Clark

Overall Satisfaction

Pros and Cons

Pros

Sprout Social is an amazing tool! I was able to manage several different social profiles in one, easy to use interface.
The scheduling feature was my favorite. I would log on everyday and schedule all the posts that needed to go out that day. I never had to worry about the posts the rest of the day. The features were advanced and the different posting options were abundant. One of the best schedule tools on the market now.
I also really loved the analytic tools. The information that it tracks is unbelievable. The detail associated with these reports really helps you understand whats happening on your social networks and helps you make decisions.

Cons

I only used the standard edition of Sprout Social so the features I wanted were available, they just came in a different plan. You can still do so many great things in the standard edition and if you need that added functionality, then you can upgrade your plan.
Honestly, no complaints! Sprout Social fulfilled all my various and basic needs.

Return on Investment

We've for sure had better costumer service with Sprout Social's amazing keyword search tool. We were able to see real time what people were saying about us and then join in on the conversation with answers to questions, suggestions, and tips.
We also saw an increase in our posting schedule. With the amazing scheduling tool, we found that the number of posts we posted daily rose significantly. More posting and more conversations. Thanks Sprout Social!

I would absolutely renew our Sprout Social contract because of it's amazing features and it's simple and easy to use navigation & dashboard. It's a service that I've now recommended to 10 different associates. It is user friendly, easy to use, and one of the best social marketing
tools I have come across. Their customer service is also amazing! They are very friendly and helpful. I would highly recommend
Sprout Social to any business that wants to efficiently promote their
product and/or services.

Likelihood to Recommend

One of the great things about Sprout Social is how user friendly the tool is. My biggest recommendation would be to just sign up and play around with it. After 30 minutes of messing around with the tool, I had most of the features figured out. There are also tons of great videos out there via YouTube. If you'd like a demonstration, you can contact Sprout Social and they will set up some time with you and one of their product specialists. Lastly, if you run into any problems, you can contact their customer service team and they will help you with anything. They are quick to respond and they are thorough in they're explanations.

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