Item: Spryker Cloud Commerce OS
Rating: 8
Author: Verified User

Overall Satisfaction with Spryker Cloud Commerce OS

Use Cases and Deployment Scope

We are a reseller of Spryker Cloud Commerce OS. We implement it in different customer business processes. We use it if the customer has non-standard problems to solve with a professional commerce software.

Pros and Cons

Pros

Building customized business cases
Highly flexible
Using state of the art technology

Cons

It is hard to explain to customers where exactly the additional value is relative to other systems
The PaaS solution has to be improved

Return on Investment

We are able to take on bigger customers
We can build new commerce solutions for our customers
We have higher customer satisfaction

Alternatives Considered

Magento Commerce, part of Adobe Commerce Cloud and Pimcore

Much more modern tech stack than Magento.

Support Rating

Fast and uncomplicated support, lot of communication, nice people.

Usability

Good usability

Key Insights

Do you think Spryker Cloud Commerce OS delivers good value for the price?

Yes

Are you happy with Spryker Cloud Commerce OS's feature set?

Yes

Did Spryker Cloud Commerce OS live up to sales and marketing promises?

Yes

Did implementation of Spryker Cloud Commerce OS go as expected?

Yes

Would you buy Spryker Cloud Commerce OS again?

Yes

Likelihood to Recommend

Every time you want to develop new business models or digitalize non-standard processes, Spryker Cloud Commerce OS is well suited. Also true if you want to bring in your own developing capacities. If you only need a quick standard web shop without any developing experience, Spryker Cloud Commerce OS could be too expensive.

Spryker Cloud Commerce OS Feature Ratings

Comments

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The solution for non-standard (commerce) cases

Software Version