Takes some time to master, but it is worth then
December 04, 2020

Takes some time to master, but it is worth then

Sebastian Kroll | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

B2B Suite

Overall Satisfaction with Spryker Cloud Commerce OS

Used/developed in one department (Business Unit Spryker). Spryker is one of the possible solutions we offer our customers for their eCommerce business-cases.
  • Up-to-date technology stack.
  • Feature modularization a.k.a. take what you need, leave the rest behind.
  • Agency support, enablement services.
  • Techstack needs stabilization.
  • Development community is still small.
  • Technology attracts customer (as an agency).
Spryker is more flexible, has a more attractive technological approach, and seems to be more future-proof.
Pro: The application-support team is always willing to help. As of now, not all support workflows are fully established but it gains motion.
Con: The developer community is fairly small at the moment but has a single hub (Slack channel) that supports the community.
Pro: Enablement services help implementers with difficult tasks.
Needs lots of training in the beginning. There is a high entry hurdle for developers in comparison to other systems. But when you get it, it works very well in the daily business.

Do you think Spryker Cloud Commerce OS delivers good value for the price?

Yes

Are you happy with Spryker Cloud Commerce OS's feature set?

Yes

Did Spryker Cloud Commerce OS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spryker Cloud Commerce OS go as expected?

Yes

Would you buy Spryker Cloud Commerce OS again?

Yes

Spryker works well for highly customized and large/wide business cases that need high flexibility. It is less suitable for small, standard cases that could better be handled by other/smaller eCommerce systems.

Spryker Cloud Commerce OS Feature Ratings

Product catalog & listings
8
Product management
6
Bulk product upload
Not Rated
Branding
7
Mobile storefront
6
Product variations
6
Visual customization
6
CMS
4
Abandoned cart recovery
Not Rated
Checkout user experience
4
eCommerce security
9
Promotions & discounts
8
Personalized recommendations
4
SEO
6
Multi-site management
9
Order processing
9
Inventory management
7
Shipping
6
Custom functionality
10