Fast platform to get your business up and running in (almost) no time
July 13, 2021

Fast platform to get your business up and running in (almost) no time

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

B2B Suite

Overall Satisfaction with Spryker Cloud Commerce OS

We are consulting and implementing projects using Spryker Commerce OS. We have a dedicated business group focusing on eCommerce implementations and Spryker is one of our focus platforms. With this, we are helping our clients to get up and running in the eCommerce world, enabling digital processes for end customers and business users.
  • Brings a large bouquet of out-of-the-box functionality
  • Modularity for an easier selection of required functionality
  • Fast time to market
  • Easy accessibility by pre-defined APIs to work with available data objects
  • Documentation is sometimes outdated
  • Some functionality is still a bit buggy
  • Room for improvement on API coverage for some data objects
  • Early ROI due to shorter time to market
  • Easy to understand and getting business users on board
It was mostly the fit for purpose for a proof of concept and the wide variety of out-of-the-box functionality that was convincing. As a platform itself, many aspects were very similar across the different platforms.
This is an area that can be improved. As it is a relatively young platform, there is not yet a large community built around it - e.g. forums, StackOverflow. So the options to "help yourself" are very limited. Then, Spryker offers a support channel if something seems to be wrong in the platform itself, which is of course a nice offering but only partially helpful in project-specific topics.
Eventually, usability for the end customer will be determined by the design and development of the customer touchpoint. Regardless of that, all prepared/offered touchpoints (like sample storefronts or the back office) are designed based on common eCommerce standards.

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I observe Spryker Commerce OS as a great choice for projects starting as a proof of concept or a "minimum viable product". It will help to get up and running easily when focusing on rather standard or common commerce scenarios. It will be a bit less appropriate in case existing business processes have to be replicated, which will require lots of customization - but that will be the same with many other platforms.

Spryker Cloud Commerce OS Feature Ratings

Product catalog & listings
Product management
Bulk product upload
Mobile storefront
Product variations
Visual customization
Abandoned cart recovery
Checkout user experience
Promotions & discounts
Personalized recommendations
Multi-site management
Order processing
Inventory management
Custom functionality