Survey Tool with solid and powerful features
February 02, 2018
Survey Tool with solid and powerful features
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SurveyGizmo
We use SurveyGizmo as our data collection and data entry tool. We run a few statewide programs that require a big volume of data collection from our audience. SurveyGizmo provides a very easy-to-use platform for us to build the tool and for our target audience to enter data. Over the years, we have also used it a few times for events/conference registration.
Pros
- Besides basic features, SurveyGizmo also allows you to write your own scripts to extend the feature to a more powerful level.
- Integration with Google Sheets and Salesforce, etc allows data to be centralized within your organization for further data analysis.
- If you need to run apple-to-apple pre and post survey comparison, SurveyGizmo's unique URL variable feature can make that happen beautifully.
Cons
- SurveyGizmo allows you to encrypt your survey data, which is important for us because we are dealing with a lot of PHI and need the encryption. However, by doing so, we can't search any keyword within the survey result. The work around is that we have to download the data set as an Excel file and then search from there.
- Our organization has to follow the HIPAA laws and therefore, majorities of our surveys need to be encrypted. However, when we start any new survey, there's no way for us to default it to turn on the encryption. It is a step that's very easy to forget. Once you finish building it and start having test data, you won't be able to turn on the encryption and you have to set up a new survey instead to do so. By setting up a new survey, your survey URL is a different one. Then you always have to set up a redirect if you have already shared the old URL.
- A lot of times when you make changes of a survey, such as adding a new question, then you use the edit link to go back to add data for that new question. However, edit link usually fails to show the new question.
- SG has allowed us to provide a real-time and convenient tool for our partners to send data to us.
- SG has a lot of powerful features that, to us, are more than a survey tool. We found it helpful in many scenarios, providing interesting quizzes, screening job applicants or screening if people are eligible for our programs. It actually provides some automation in those processes.
- You can use the URL variable to track our outreach results and help determine which outreach method works better so we can make adjustment accordingly.
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