Item: Symantec Client Management Suite
Rating: 7
Author: Mauro Carrillo

Use Cases and Deployment Scope

I have used this product in the past 12 months to manage devices and software throughout their entire lifecycle. The solution is ideal for Windows, Mac and VM environments. It's a great deployment tool for patching and securing both desktop computers and mobile devices such as laptops.

Pros and Cons

Asset Management is a great way to manage your devices.
End Point Protection minimizes your risk of being affected by a zero-day vulnerability.
Symantec Client Suite allows you to enforce standard policies and make them consistent across the network.

Symantec Management Agent Admin Console interface could be enhanced to a more modern, user friendly system.
Dashboard display settings could be modernized to allow additional customization.
EPM would be a great way to manage mobile devices also like a Mobile device Management tool.

Return on Investment

It allowed for consolidation of patching. Meaning you are able to push patches of things like Adobe Reader, Java updates, etc. Hence, you have a centralized patching solution.
No manual processes since the system allows you to create policies to implement and roll out to endpoints.

Alternatives Considered

Another system similar to Symantec Client Management Suite is HEAT (formerly known as "Patchlink) which allows you to do some of the same similar policies for testing, deploying patches on the network.

Other Software Used

Symantec VIP Access Manager, Cisco Meraki Wireless Access Point, Trend Micro Endpoint Security, Citrix ShareFile, MS SharePoint / SQL

Likelihood to Recommend

If you are looking for a tool for patching and managing your endpoints this is a great system. For Windows patches, it resembles WSUS from Microsoft, in the sense that you can focus on pushing out the Critical and Security Updates first.

My Symantec Client Management Suite Review

Overall Satisfaction with Symantec Client Management Suite